FAQs

Alian Hub is a full-featured project management solution that streamlines the administration of routine business operations.

Your data is safely saved in your own database. We do not keep any of your Company data in any form on any of our systems.

Yes, you can receive email, browser and mobile notifications for all the activities on Alian Hub. You can turn it on from Settings> Notifications> Advanced Permissions.

To add a New Company, Go to Settings > Personal Settings > Company > Add New.

To add a member in your company or to invite a user, Go to Settings > Members. Enter email in the text box on the top right side, choose the role and designation and press invite. The user will get an invitation email and can join by that mail.

To remove a member from your team, Go to Settings > Members > search the name > > Remove Member.

Go to Settings > Members > search the member > edit the role from the dropdown.

To edit personal details on Alian Hub, Go to Settings > Personal Settings > My Settings.

To Upgrade or downgrade your existing plan, Go to Settings > Upgrade.

If you can’t remember the login password or want to reset the passcode, go to the Login screen and click on “Forgot password.” Enter your email address and follow the directions to reset the password.

On the menu bar of the dashboard, Go to Projects. Click on ‘New Project’, add the details and follow the steps to create a new project.create a new project.

Yes, you can edit the project name by clicking on the project name in the project dashboard. A text box will be visible to you when you click on the project name. Write the name and press enter.

Yes, you can only personalize the key while creating the project. After that, it is not possible to edit it.

The List view displays the tasks associated with a project. The tasks are shown with their respective statuses aligned vertically.

To add hours worked on a task or subtask, just click on that task or subtask. Click on the “Add time” button in the Time Log. Choose the date you want to log the time for from the calendar. Add the task’s start and end work times. Write down the description and then save.

You can check workload of a particular project by adding Workload View to the project. To view workload of all the projects; on menu bar, Go to Timesheets > Workload.

Milestone report is automatically generated as you create milestone in any project. To view the report; On menu bar, Go to Reports > Milestone report.

To close a project, go to project detail page and click on ‘Close Project’ given in the bottom of the page. You can also close a project from Settings. Go to Settings > Projects > > Close project.

To reopen a project, Go to Settings > Projects > Close Projects > > Reopen Project.

To remove any view from the project, Go to Settings > Projects > Required Views > Unselect the view.

You can choose your project sharing option at the time of creating any project. To edit sharing setting of any project, Go to Settings > Projects > Share With > Make Private.

You can add a new task to a sprint or folder. Click on the sprint or folder and then on the right section of the sprint view, select ‘New Task’.

To manage the permissions of members of a company on Alian Hub, Go to Settings > Security & Permissions > Advanced Permissions.

To create Sprint, Go to Projects, click on right of the project name, select ‘List’, add the name of the sprint and press enter or click on the tick mark.

Yes, you can send audio messages in real time by clicking on icon provided right next to the text box.

You can find icon on the right top of the project view. By clicking on it, you can get the list of files shared in the project. You can also search a particular file in the search box.

Workload Report displays the estimated number of hours required to complete a task together with the actual number of hours worked by users on that task.

The work schedule for a month can be seen in the Calendar View. You can look the tasks associated with the project at any point in time, from the very beginning to the very end. The Calendar would be full of tasks that need to be done, highlighted with the color of the status.

With Embed View, you may see the content of a particular URL without opening it in several tabs. This view will allow you to see the whole page without any interruptions.

You can add estimated hours by going to the ‘Task Detail’ page. On the right section, click on ’00h 00m’. Select the month and week of work and add the estimated work time in HH and MM box with respect to the date. Lastly, click on Save.

Go to ‘Project Details’. In checklist, click on ‘+’ and type your item name and press enter.